Privacy Policy

Effective Date:12, Dec., 2024

At Matchbeast.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using Matchbeast.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  1. Personal Information:

    • Name, email address, phone number, billing and shipping address.

    • Payment information such as credit card details (processed securely via third-party payment providers).

  2. Account Information:

    • Login credentials, order history, and preferences when you create an account on our website.

  3. Technical Information:

    • IP address, browser type, operating system, and other technical details collected automatically through cookies and tracking technologies.

  4. Behavioral Information:

    • Pages viewed, products browsed, and purchase history to enhance your shopping experience.

  5. Custom Content:

    • Content uploaded for product customization, such as images or designs.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your orders.

  • To personalize your shopping experience.

  • To communicate updates regarding your orders and our services.

  • To enhance website functionality and improve customer experience.

  • To detect and prevent fraud, unauthorized access, or illegal activities.

  • To comply with legal obligations and enforce our terms of use.

3. Sharing Your Information

We respect your privacy and will only share your information under the following circumstances:

  • Service Providers: With third-party partners (e.g., payment processors, logistics providers) who assist in operating our website and fulfilling your orders.

  • Legal Requirements: To comply with legal obligations, such as court orders or government requests.

  • Business Transactions: In case of mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Matchbeast.com. These technologies allow us to:

  • Remember your preferences and login details.

  • Track website performance and user interactions.

  • Provide targeted advertisements and promotions.

You can manage or disable cookies through your browser settings; however, some features of the website may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These include:

  • Secure Sockets Layer (SSL) encryption for data transmission.

  • Secure storage solutions for sensitive data.

  • Regular audits and updates to our security practices.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and Correction: Request access to your personal data and correct inaccuracies.

  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.

  • Opt-Out: Opt-out of receiving marketing communications.

  • Data Portability: Request a copy of your data in a structured format.

To exercise your rights, please contact us at privacy@matchbeast.com.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Matchbeast.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your own. By using our services, you consent to such transfers, which are subject to appropriate safeguards.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@matchbeast.com

  • Address: 5/F Flat, Room 511, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong