Effective Date: April 23, 2025  

Terms and Conditions

These Terms & Conditions govern your use of the MATCHBEAST website and any purchases made through matchbeast.com. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

 

1. General Information

This website is operated by FUTURE ELEMENT LIMITED LTD. Throughout the site, the terms ‘we’, ‘us’, and ‘our’ refer to MATCHBEAST. MATCHBEAST offers this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility to Use the Website

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using this website with the involvement and consent of a parent or legal guardian. You agree not to use our products or services for any unlawful or unauthorized purpose.

3. Products and Services

MATCHBEAST specializes in graphic streetwear apparel, including premium T-shirts and other related products. We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice. All product descriptions, pricing, and availability are subject to change at our sole discretion.

4. Product Representation

We make reasonable efforts to display product colors, graphics, sizing, and details as accurately as possible. However, actual appearance may vary depending on your device screen, display settings, and lighting conditions. We do not guarantee that all product images shown on your screen will be completely accurate in every case.

5. Pricing and Payment

All prices displayed on the website are listed in the currency shown at checkout unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be completed in full before an order is processed and shipped. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.

6. Order Acceptance and Cancellation

After you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, incorrect pricing, product unavailability, or suspected resale activity. If your order is canceled after payment has been received, we will issue the appropriate refund in accordance with our policies.

7. Order Processing

Orders are generally processed within 24 to 48 hours. Once your order is ready, its status will be updated from ‘Processing’ to ‘Shipped’, and you will be notified by email. Processing times may vary during holidays, peak seasons, promotional periods, or due to product demand.

8. Shipping and Delivery

Estimated delivery times may vary depending on destination, shipping carrier, customs clearance, holidays, and other external factors. Typical estimated shipping timeframes are as follows: United States 5-10 business days, Europe 7-12 business days, Canada 5-12 business days, Australia 7-12 business days, and other regions generally 7-20 business days depending on location. Shipping estimates are not guaranteed delivery dates.

9. Customs, Duties, and Import Charges

For international orders, customs duties, taxes, import charges, or other local fees may apply depending on your country or region. These charges are generally determined by local customs authorities and are the responsibility of the customer unless otherwise stated on the website.

10. Returns and Refunds

We accept eligible returns within 30 days after the customer receives the item, subject to our Return and Refund Policy. To request a return, customers should contact support@matchbeast.com with their order number and relevant details. Additional terms, exclusions, and instructions are provided on our Return and Refund Policy page, which forms part of these Terms & Conditions.

11. Order Issues

If your order arrives damaged, incorrect, defective, or incomplete, please contact our support team at support@matchbeast.com as soon as possible and include your order number and clear photos if applicable. We will review the issue and provide further assistance in accordance with our support and return procedures.

12. Accuracy of Account and Order Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our site. You are responsible for ensuring that your shipping address, email address, payment details, and other information are correct at the time of purchase. We are not responsible for delays, failed deliveries, or losses caused by inaccurate information provided by the customer.

13. Intellectual Property

All content on this website, including but not limited to logos, designs, graphics, product images, text, branding elements, layout, and other materials, is owned by or licensed to MATCHBEAST and FUTURE ELEMENT LIMITED LTD. and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, upload, distribute, modify, or exploit any content from this website without prior written permission.

14. Trademark Notice

MATCHBEAST is a protected brand name and trademark. Unauthorized use of the MATCHBEAST name, logo, branding, or related intellectual property is strictly prohibited.

15. Prohibited Uses

You may not use this website or its content for any unlawful purpose, to violate any laws or regulations, to infringe intellectual property rights, to transmit malicious code, to interfere with website security, to collect personal information of others without authorization, or to engage in fraudulent, abusive, harmful, or misleading conduct.

16. Third-Party Links and Services

Certain content, products, services, or tools available through our website may include materials or links from third parties. We are not responsible for examining or evaluating third-party content or websites, and we do not warrant and will not have any liability for any third-party materials, products, services, or websites.

17. Disclaimer of Warranties

This website and all products and services delivered through it are provided on an ‘as is’ and ‘as available’ basis unless otherwise expressly stated. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, regarding the operation of the website, the information on the website, or the products and services offered through it.

18. Limitation of Liability

To the fullest extent permitted by law, MATCHBEAST, FUTURE ELEMENT LIMITED LTD., and their directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, your purchase of products, delays in delivery, product unavailability, or any other claim related to your use of our services.

19. Indemnification

You agree to indemnify, defend, and hold harmless MATCHBEAST and FUTURE ELEMENT LIMITED LTD. from and against any claim, demand, liability, damages, losses, costs, or expenses, including reasonable legal fees, arising out of your breach of these Terms & Conditions or your violation of any law or the rights of a third party.

20. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using this website, you acknowledge that you have read and understood our Privacy Policy.

21. Severability

If any provision of these Terms & Conditions is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms & Conditions without affecting the validity and enforceability of the remaining provisions.

22. Termination

We reserve the right to terminate or suspend your access to the website or our services at any time, without prior notice, if we reasonably believe that you have violated these Terms & Conditions or engaged in conduct harmful to our business, customers, or operations.

23. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles, unless otherwise required by applicable consumer protection law in your jurisdiction.

24. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates to this page. It is your responsibility to review this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

25. Contact Information

Questions about these Terms & Conditions should be sent to us using the contact details provided below:

FUTURE ELEMENT LIMITED LTD. / MATCHBEAST

UNIT 15 R/F KAM TEEM INDUSTRIAL BLDG
135 CONNAUGHT ROAD WEST
SAI YING PUN
HONG KONG

Email: support@matchbeast.com

US Phone: +1 4348860833

HK Phone: +852 62685025

By using this website or placing an order, you agree to these Terms & Conditions.