Effective Date: April 23, 2025
Privacy Policy
How we collect, use, and protect your personal information.
This policy explains how we handle personal information when you visit matchbeast.com, place an order, contact us, or use our services.
1. Information We Collect
We collect information you provide, information collected automatically when you browse, and information received from service providers that help operate our store.
- Contact details: Your name, email address, phone number, and billing and shipping addresses.
- Order information: Purchases, payment-related information, payment status, returns, and refunds.
- Support messages: Information, photos, or attachments you share through forms, email, or customer support.
- Browsing information: Your IP address, browser, device, operating system, referral source, pages viewed, clicks, and other site activity.
2. How We Use Information
We use personal information to:
- Process orders, arrange delivery, and manage returns and refunds.
- Send order updates and respond to questions.
- Improve our products, website, and shopping experience.
- Monitor performance, prevent fraud, and maintain security.
- Maintain business records and meet legal obligations.
- Send marketing communications where permitted.
Where applicable law requires a legal basis, we rely on performance of a contract, legal obligations, legitimate business interests, or consent where required.
3. Cookies, Analytics & Advertising
We may use cookies, pixels, tags, and similar technologies to support store functions, remember preferences, analyze traffic, personalize your experience, and measure advertising performance. These tools may collect device identifiers, IP addresses, and interactions with our website or ads.
You can manage cookies through your browser settings. Disabling some cookies may affect how the website works.
Some browsers offer a “Do Not Track” signal. Our website may not respond to these signals consistently.
4. Marketing Emails
If you subscribe or otherwise opt in, we may send product news, new design announcements, and offers. You can unsubscribe at any time using the link in a marketing email or by contacting us.
5. Sharing & Payment Processing
We may share information with providers that help run our store, including payment processors, shipping carriers, hosting and ecommerce services, email platforms, analytics providers, fraud prevention services, and customer support tools. We limit the information provided to what is needed for their services. Their handling of information is subject to applicable privacy policies and legal requirements.
We do not exchange personal information directly for money. This statement does not describe every type of sharing that may be regulated under privacy laws; see the cookies and regional rights sections for related information.
Third-party providers process payments at checkout. We do not typically store complete credit card details on our servers. Payment information is handled under the payment provider’s security practices.
6. Storage, Security & International Transfers
We keep personal information for as long as reasonably necessary to fulfill the purposes in this policy, including customer support, business records, dispute resolution, agreement enforcement, and legal, accounting, or tax requirements.
We use reasonable administrative, technical, and organizational measures to protect personal information. No electronic transmission or storage method is completely secure.
Your information may be processed or stored outside your country, including where our service providers operate, subject to applicable safeguards where required.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to access, correct, or delete personal information; request a portable copy; object to or restrict processing; or withdraw consent.
California residents may have rights to know, access, correct, or delete personal information, as well as rights relating to certain data-sharing practices, subject to applicable conditions and exceptions.
People in the EEA or UK may also have the right to lodge a complaint with their local data protection authority. Other regions may provide additional rights.
To make a request, email support@matchbeast.com. We may need information to verify your identity and will handle requests as required by applicable law.
8. Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from anyone below the age required by applicable law to provide valid consent. If you believe a child has shared personal information with us, please contact us so we can review and remove it where appropriate.
9. Links to Other Websites
Our website may link to third-party websites or services. Their privacy practices and content are their responsibility. Please review their policies before sharing personal information.
10. Policy Updates
We may update this policy as our practices, technology, or legal requirements change. Updates will appear on this page with a revised effective date or last updated date.
11. Contact Us
For questions about this policy or a privacy request, please contact us:
MATCHBEAST Studio
United States