1. Our Commitment
MATCHBEAST is committed to improving digital accessibility for all visitors. We want our streetwear e-commerce platform to be easier to use for people with different abilities, browsing preferences, and technical environments.
2. Ongoing Accessibility Efforts
We are continuously reviewing and improving the accessibility of our website, including design structure, readability, navigation flow, and compatibility with common assistive tools and devices where reasonably possible.
3. Accessibility Goals
Our goal is to support a website experience that is clear, functional, and usable for a wide range of customers, including those who rely on keyboard navigation, screen readers, zoom tools, color adjustments, or other accessibility-related technologies while browsing our apparel collections.
4. Measures We May Use
To improve accessibility, we may work to enhance page structure, heading hierarchy, text readability, color contrast, image labeling (such as detailed alt-text for clothing items), clickable area clarity, responsive layout behavior, and keyboard-friendly navigation where practical.
5. Third-Party Content
Some parts of our website may rely on third-party tools, apps, plugins, payment providers, embedded lookbook content, or external services. While we aim to work with providers that support accessibility, we cannot guarantee the accessibility of third-party content or systems that are outside our direct control.
6. Browser and Device Compatibility
MATCHBEAST aims to provide a website experience that works across modern browsers and devices. However, accessibility performance may vary depending on browser version, device settings, installed extensions, or assistive technology compatibility.
7. User Feedback
We welcome feedback from users about any accessibility barriers they encounter on matchbeast.com. User feedback helps us identify areas for improvement and prioritize updates that can make the website easier to access and use.
8. How to Report an Accessibility Issue
If you have trouble viewing content, navigating the website, accessing any feature (such as sizing guides or product imagery), or completing a purchase due to an accessibility issue, please contact us at support@matchbeast.com. Please include details about the page, feature, or issue you experienced so we can review it more effectively.
9. Assistance with Orders and Support
If you experience accessibility issues while browsing products, checking out, or contacting customer service, please email our support team and we will do our best to provide assistance through an alternative method where reasonably possible.
10. Continuous Improvement
Accessibility is an ongoing effort, not a one-time update. We may continue to revise our website, design standards, and technical implementation over time in order to improve overall accessibility and usability.
11. Contact Information
If you need accessibility assistance or want to report an accessibility concern, please contact us at support@matchbeast.com.
Company Name: FUTURE ELEMENT LIMITED LTD.
Brand: MATCHBEAST
Address: Unit 15, R/F, Kam Teem Industrial Building, 135 Connaught Road West, Sai Ying Pun, Hong Kong
United States Phone: +1 4348860833
Hong Kong Phone: +852 62685025
